Date: September 23 - September 26 2010
Location: Athens, Greece
Venue: Not listed

Presentations

  • Data protection - Marco Recchi, FENCA
  • Regulation on debtor's fees - EU countries case study - Ivo Klimes, FENCA
  • Global Collection Review - Raymond van der Loos, Atradius
  • e-justice - Margaret Tuite, European Commission (replaced by Stefan Zickgraf)
  • European Union legal issues - Stefan Zickgraf, FENCA
  • Debt collection in Greece - Lyssandros Tsakiridis, ESEDA
  • Opening Speech - Kornel Tinguely

Workshops

  • Communication: Social Proof Elevator - Daniel von Wittich, Nexion
  • Communication: Japanese Social Influence - Daniel von Wittich, Nexion
  • Co-operation with Consumer Association - Pietro Giordano, Adiconsum
  • Co-operation with Consumer Association - Pietro Giordano, Adiconsum
  • Communication - Daniel von Wittich, Nexion