Up to May 2017 Mr. Atanasov held the position of Director General of the National Revenue Agency (NRA) of Bulgaria where he led over 8,000 employees countrywide. He has a degree in “Planning and Forecasting of the Economic Systems” from the University of Economics in Sofia. He has been working for the tax administration for over 20 years where he held different positions within the hierarchy of the administration, among which: Tax Inspector, Head of a tax office, Regional Director of NRA Sofia as well as Deputy Director General between 2009 and 2013 before becoming Director General.
Under Mr. Atanasov’s management, the NRA achieved the following results: 25% increase in the revenues for 2015-2016 in comparison with 2014; 80% of the electronic services in Bulgaria are provided by the NRA; over 90% of all tax returns are submitted online. A big success of NRA is the fact that over 83% of taxpayers voluntarily declare and comply with their obligations.
According to the Bulgarian Industrial Association and Gallup International, under the leadership of Boyko Atanasov the NRA became the state institution with the highest level of trust by the population – with over 50%. Mr. Atanasov implemented innovations in the digital systems of the administration, integrated coaching as a leadership style not only within the teams of NRA but also in the communication with taxpayers. The true success of Mr. Atanasov is the NRA’s transformation from a bureaucratic organization into a real partner of the business. Together with his team, he has implemented the vision of sustainable results instead of one-off success. Another important achievement of Boyko Atanasov and his team is the positioning of the NRA as an effective revenue agency on the map of the revenue administrations in Europe. All this was based on the clear vision for development as set out in the NRA’s Strategic Plan and the Clients Charter.
As a valuable ingredient of his everyday work as a Director General of the NRA, Mr. Atanasov points out his competent team and their trust, as well as the “Visionary” award which he received in two consecutive years. Boyko Atanasov has the firm belief that “The truth is that when we focus on facilitating NRA’s clients, when we know that it is taxpayers who have granted us their trust, we are really careful in the collection strategy as well as in every detail in the communication with clients.”