We cordially invite you to the next FENCA Congress from 15 to 17 October 2015 at Hilton Stockholm Slussen in Sweden. Since 1994 the FENCA Congress brings together the collection industry, credit management companies, stakeholders as well as political and business representatives from all over Europe, the Americas and Asia. Participate in the leading international network for debt collection and register today!

Many of you asked us to extend the early bird rate to have more time to register. So we are happy to announce that

the new deadline for the “Early Bird Discount”  is Tuesday, 30th of June 2015!
Costs for “Early Bird Registrations” are:
Members: 490 EUR | Members of members: 620 EUR | Non-members: 690 EUR

All prices are subject to additional 19% German VAT.

Compared to normal booking you will save around 30%!  
Register now and enjoy lots of informative presentations and workshops about current trends in debt collection and related fields. Exchange experiences and network with experts from Europe and around the world.
Please find attached the Congress programme including the registration form on our homepage www.fenca.eu. Please return the document via e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) or fax: +49 30 206 073 633.
There you can also find the hotel booking form to reserve your room at the Hilton Stockholm Slussen. Hotel rooms are expected to sell out quickly. A block of rooms has been reserved for October 14 - 19, 2015. The special room rate will be available until 17th of July or until the group block is sold-out. So book your room as soon as possible! This is very important as it will be very difficult to find a room in Stockholm elsewhere this time of year.
Maybe some impressions of last year’s Congress in Croatia will help you to decide to register:

We look forward to receiving your registration and welcoming you in Stockholm.


FENCA, the Federation of European National Collection Associations, represents the interests of the European credit management, debt collection and debt purchase sector on the European level, coordinating the exchange with the institutions of the European Union, stakeholders in the European financial services industry, consumer groups and the European public.

Founded in 1993, FENCA’s 23 national member associations represent 75% of all credit management, debt collection and debt purchase companies in Europe and hold 80% of the market share within the EU, with well over 80,000 staff providing services for more than five million businesses, including SMEs, European and overseas banks, as well as the public sector across the EU.

One of the key activities of FENCA is to set and continuously improve business standards and good practices within the sector across the EU, to which its members subscribe in order to provide the best possible service to creditors, clients and consumers alike.

The European credit management, debt collection and debt purchase sector re-injects between 45 and 55 billion Euros of valid claims back into the EU-economy each year, thereby securing above all the liquidity of micro, small and medium enterprises within the EU, while helping to keep the cost of credit at a reasonable level for all consumers.

Through its cooperation with the IACC (FENCA committee) and ACA International in the United States of America, FENCA is part of a worldwide sectoral network of credit management, debt collection and debt purchase companies.


  • Inkassoverband Österreich
  • Association of the Collection Agencies in Bulgaria
  • Croatian Debt Collection Agency Association
  • Danks InkassoBrancheforening
  • AIA - Asociace Inkasních Agentur
  • ANCR
  • BDIU
  • Makisz
  • UNIREC - Unione Nazionale Imprese a Tutela del Credito
  • NVI
  • PZZW-Polski Związek Zarządzania Wierzytelnościami
  • AMCC
  • ASINS: Asociácia slovenských inkasných spoločností
  • Svensk Inkasso
  • VSI - Verband Schweizerischer Inkassotreuhandinstitute
  • CSA - Credit Services Association
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