On  February  12th,  2014  the  Enterprise  Europe  Network,  the  Austrian Chamber  of  Commerce,  and  the  Bavarian  Chambers  of  Commerce  invited to a panel discussion on the proposed data protection regulation and its impact on the European economy and its businesses. Among the 250 participants of this event were high-ranking representatives of European Institutions, as well as national stakeholders of politics and business.

While  Thomas  Zerdick,  head of sector “Data protection reform” at  the  European  Commission,  DG Justice  expects  the  negotiations  on  the  European  Data  Protection  Regulation to be finalized by the end of 2014, a representative of the German Ministry of the Interior, Dr. Rainer Stenzel, was not so optimistic. He explained that the Council still has a number of unsolved issues. This includes the differentiation between public and private sector as well as the risk-based approach. Asked whether the upcoming European elections did cause an imminent standstill in the process he emphasized the importance of the procedure of law making by finding a compromise that would serve in daily business. This would take time and a regulation could then be ready by 2015 or 2016. So far no schedule had been discussed or agreed upon. The German MEP Axel Voss, EPP, reported that some diverging positions within the Parliament remain, but Parliamentarians would be able to compromise.
During  the  panel  discussion  also  the  one-stop-shop  idea  was  discussed. While global players welcome this structure, small and medium sized enterprises oppose the proposal severely, criticizing its lack of practicability. In this regard, the heavy administrative burden for SMEs in general  was  also  criticized.  FENCA  had  brought  up  this  issue  during  its Breakfast debate at the European Parliament already in January 2013.
Overall it was agreed that a consistent and understandable framework for EU data protection legislation is necessary to ensure consumers’ rights.

What is a 'one-stop-shop'?
The Regulation will establish a 'one-stop-shop' for businesses: companies will only have to deal with one single supervisory authority, not 28, making it simpler and cheaper for companies to do business in the EU; and easier, swifter and more efficient for citizens to get their personal data protected.


FENCA, the Federation of European National Collection Associations, represents the interests of the European credit management, debt collection and debt purchase sector on the European level, coordinating the exchange with the institutions of the European Union, stakeholders in the European financial services industry, consumer groups and the European public.

Founded in 1993, FENCA’s 23 national member associations represent 75% of all credit management, debt collection and debt purchase companies in Europe and hold 80% of the market share within the EU, with well over 80,000 staff providing services for more than five million businesses, including SMEs, European and overseas banks, as well as the public sector across the EU.

One of the key activities of FENCA is to set and continuously improve business standards and good practices within the sector across the EU, to which its members subscribe in order to provide the best possible service to creditors, clients and consumers alike.

The European credit management, debt collection and debt purchase sector re-injects between 45 and 55 billion Euros of valid claims back into the EU-economy each year, thereby securing above all the liquidity of micro, small and medium enterprises within the EU, while helping to keep the cost of credit at a reasonable level for all consumers.

Through its cooperation with the IACC (FENCA committee) and ACA International in the United States of America, FENCA is part of a worldwide sectoral network of credit management, debt collection and debt purchase companies.


  • Inkassoverband Österreich
  • Association of the Collection Agencies in Bulgaria
  • Croatian Debt Collection Agency Association
  • Danks InkassoBrancheforening
  • AIA - Asociace Inkasních Agentur
  • ANCR
  • BDIU
  • Makisz
  • UNIREC - Unione Nazionale Imprese a Tutela del Credito
  • NVI
  • PZZW-Polski Związek Zarządzania Wierzytelnościami
  • AMCC
  • ASINS: Asociácia slovenských inkasných spoločností
  • Svensk Inkasso
  • VSI - Verband Schweizerischer Inkassotreuhandinstitute
  • CSA - Credit Services Association
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