With the adoption of the General Data Protection Regulation (GDPR) in Spring 2017 one of the longest legislative processes in EU history finally came to an end. Actually, “end” is not the right word! Even though FENCA was heavily engaged in lobbying and preparation throughout the GDPR negotiations, for FENCA just as for the whole debt collection industry, the adoption of GDPR by EU authorities marked just the beginning of the next and most difficult stage of a journey. The debt collection sector and supervising authorities need to understand and define how GDPR would be implemented and monitored in our industry. And time presses: GDPR will apply from 25 May 2018.
Following 3 months of intense effort to convert the questionnaire which forms the essential basis for the FENCA GDPR Code of Conduct into an online product, FENCA Members are currently completing the questionnaire, which will provide the granular detail needed by our legal consultant, Dr Gero Ziegenhorn, and the FENCA GDPR steering committee (Leigh, Erwin, and Andreas) to ensure the draft Code reflects the practices of our sector in all 28 EU member states and every other EEA country represented by FENCA with regard to the processing of personal data.
The big picture - modern accounts receivable management focuses on customer retention
During FENCA Congress 2017 FENCA's Director General seized the opportunity to introduce FENCA to a broader audience. In a live interview with Bloomberg TV Dr. Andreas Bücker spoke about FENCA, the Association's relevance and mission for the European debt collection industry and gave first hand insights into future developments of the European debt collection and debt purchase markets.
How will the GDPR influence debt collection? Will collection companies still be allowed to collect and process personal data? - Yes! That is the conclusion of a new White Paper, recently published by the German Association of Debt Collection Companies (BDIU).
Fresh feelings to the summer – with FENCA!
FENCA is presenting itself in a new, modern and fresh design.